Lobby, counter, floor, owner office. Each screen tuned to what its audience needs to see — not a generic dashboard rotated through four locations. Plugs into the Smart TVs you already own.
Most shop displays are someone's general-purpose dashboard cast to a TV nobody updates. ClearPath Experience treats each screen as its own product — the lobby is for the customer, the counter is for the conversation, the floor is for the work, the owner office is for the picture.
Now-serving status. Vehicle in service. Estimated time. The queue ahead of them. No confusion about how long they've been waiting or what's happening behind the counter — and no shop owner manually updating a whiteboard. The lobby screen turns the wait from a black box into a visible process.
The customer in front of you, their full history, their last declined recommendation, the upsell that fits today's visit, the warning that flags this household has three vehicles and you're seeing one. Service writers stop hunting through the SMS for context. The conversation moves at the speed of the customer.
Assigned ROs. Hours billed today versus yesterday. The leaderboard nobody asks for but everyone watches. Comeback alerts the second they're flagged. The floor screen makes who's printing money visible — and who's leaking it visible — without anyone having to print a report.
The picture. Hours billed, GP%, comeback rate, recovery queue, technician utilization, what needs your eyes before close. Ambient awareness of the shop without sitting at a desk. The owner office screen replaces the spreadsheet you used to print at end of day with a board that's already current when you walk in tomorrow.
A single-bay shop with one lobby screen has different needs than a five-location group with twenty. We size pricing to the number of screens you actually run. No proprietary hardware to buy, no leases on display infrastructure — Experience runs on the Smart TVs your shop already has.
Any Smart TV with a browser, Chromecast, Fire Stick, or Apple TV. If a TV in your shop can load a website, it can run ClearPath Experience. No proprietary players, no display servers, no media-PC hidden behind the lobby plant.
Nobody. Each screen reads its own data feed and updates itself live. No daily content uploads, no slideshow tools, no "the lobby screen is showing last week's hours again" phone calls. The data on the screen is the data in the shop, in real time.
No. Each screen pulls a small JSON payload every few seconds and renders it locally. Bandwidth is comparable to one person browsing email. We've run four screens off a residential cable connection without a hiccup.
For the full picture, yes — Experience reads from the data ClearPath OS already aggregates from your shop management system. If you're not on OS, we can still run lobby and queue displays from your SMS directly. The counter, floor, and owner office screens get richer the more of the stack you're using.
Yes — within the four-context philosophy. Lobby screens stay customer-friendly, counter screens stay conversation-focused, floor screens stay operationally tight, owner office screens stay KPI-dense. We won't let you put declined-work numbers on the lobby screen, because the customer in chair four shouldn't be reading them.
Tell us how many TVs are in your shop and which corners they live in. We'll show you what each one would display once it's wired into ClearPath — sized to your shop, your team, your customer flow.
